Terms of Service

Premier AI provides business automation consulting, implementation, and management services, which may include the configuration of AI chatbots, AI agents, automated email and messaging campaigns, customer relationship management workflows, and custom integrations with third-party platforms. The specific scope, deliverables, and timelines for any engagement will be defined in a separate proposal, statement of work, or service agreement between you and Premier AI.

You must be at least 18 years old and able to form a binding contract to use our Services. You are responsible for providing accurate information, maintaining the confidentiality of any credentials associated with your engagement, and for all activity that occurs under your accounts.

You agree to:

• Provide timely access to the accounts, platforms, content, and information reasonably required for us to deliver the Services;
• Ensure you have all necessary rights, licenses, and consents for any data, content, or contact lists you provide to us;
• Use the Services and any systems we build for you in compliance with all applicable laws and regulations, including marketing, anti-spam, consumer protection, and data protection laws;
• Obtain all required consents from your own customers or contacts before sending them marketing communications through systems we configure;
• Not use the Services for any unlawful, deceptive, harmful, or abusive purpose.

Our Services frequently rely on third-party platforms, software, and APIs (for example, CRM, automation, email, and messaging platforms). Your use of those platforms is subject to their own terms and policies, and you are responsible for any accounts, subscriptions, and fees associated with them unless otherwise agreed in writing. We are not responsible for the availability, performance, changes, or outages of third-party platforms.

Fees, payment schedules, and billing terms will be set out in your proposal or service agreement. Unless otherwise stated, invoices are due upon receipt. Late payments may result in suspension of work or Services until payment is received. All fees are non-refundable except as expressly stated in a written agreement.

Upon full payment, you own the final deliverables created specifically for you under your agreement. Premier AI retains ownership of its pre-existing tools, templates, frameworks, know-how, and methodologies used to create the deliverables, and grants you a non-exclusive license to use them as embedded in your deliverables. Our name, logo, and website content remain our exclusive property and may not be used without our prior written consent.

Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the Services, and to use such information only for the purpose of performing or receiving the Services. This obligation does not apply to information that is public, independently developed, or required to be disclosed by law.

The Services are provided "as is" and "as available". While we strive to deliver high-quality work, we do not warrant that the Services will be uninterrupted, error-free, or that they will achieve any specific business result, revenue target, or performance metric. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, Premier AI will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Services. Our total aggregate liability for any claim arising from the Services will not exceed the amount you paid us for the Services giving rise to the claim in the three (3) months preceding the event.

You agree to indemnify and hold harmless Premier AI from and against any claims, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your content, your data, your contact lists, your use of the Services in violation of these Terms, or your violation of any law or third-party right.

Either party may terminate an engagement as provided in the applicable service agreement. We may suspend or terminate access to the Services immediately if you breach these Terms. Upon termination, you remain responsible for payment of all fees for work performed up to the termination date. Sections relating to intellectual property, confidentiality, disclaimers, limitation of liability, and indemnification survive termination.

These Terms are governed by the laws of the jurisdiction specified in your service agreement, without regard to conflict-of-law principles. Any dispute will first be addressed through good-faith negotiation between the parties before formal proceedings are initiated.

We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

If you have any questions about these Terms, contact us at:

Premier AI
Email: info@doctorpremier.com